Peace of mind, from the first hour.
The call home happens at arrivals, not hours later from the hotel.
FamiliesFor Umrah and Hajj pilgrims
Wherever your pilgrimage takes you, CielTel keeps you connected with your family, your group and your peace of mind.
Watch our storyOur vision
Connectivity is the one part of the journey nobody has organised. We link the people who already carry pilgrims, so every pilgrim lands connected.
People, partnership, a bigger impact.
For network partners
Not scattered global traffic. A predictable flow of travellers between two countries, reached through a distribution channel that already exists on the ground in Pakistan.
What we do
We bring network capacity and travel operators together, and handle provisioning and support, so connectivity arrives with the rest of the package.
For travel operators
Offer your pilgrims a working connection at your counter, before they fly. One more reason to book with you, and one less thing that goes wrong after they land.
For pilgrims
Arranged in Pakistan with your visa and tickets, working from the moment the aircraft door opens. Your mind stays on your ibadah, not on finding a signal.
For families at home
No more waiting by the phone. The first message comes from the arrivals hall, not hours later from the hotel.
Select anyone in the chain to see their part.
The pilgrimage
Follow one pilgrim's phone through the journey.
Before you fly · Pakistan
Connectivity comes with your visa, flights and hotel. Nothing to buy or set up at the airport.
Wheels down · Jeddah
The first message home goes out from the arrivals hall, not hours later from the hotel.
During Umrah · Makkah
Messages and live location keep everyone together, even in the crowds around the Haram.
Your stay · Madinah
Share the journey with the people praying for you, whenever you want to.
Real stories
For most pilgrims today, it goes like this. Flip it to see the hour we're building.
Aircraft door opens
No signal. Family at home is still waiting.
Connected. "We've landed" reaches home.
Passport control
A queue at the SIM counter, passport in hand.
Straight through. Nothing to buy or set up.
Coach to Makkah
The group leader can't reach those who fell behind.
Everyone reachable. The group stays together.
Hotel check-in
Wi‑Fi gives way when the whole group logs in.
A video call home from the room.
Pilgrims' own accounts will appear here after our first season. Has staying in touch been hard on your Umrah or Hajj? We'd like to hear it.
Share your storyImpact
The call home happens at arrivals, not hours later from the hotel.
FamiliesGroup leaders can reach every member, even on the busiest days of the season.
GroupsA smoother journey after landing, and one more reason pilgrims book with you.
Travel operatorsWhere we are today
Not yet. We're preparing for our first season with travel operators in Pakistan. Leave your details below and we'll tell you when it's available for your journey.
Through your Umrah or Hajj travel operator, arranged in Pakistan before you fly, alongside your visa, flights and hotel.
That's the promise we're building around: connected from the moment the aircraft door opens in Saudi Arabia, with nothing to set up at the airport.
Tell us about your agency and your season volumes. We'll walk you through how connectivity fits into the packages you already sell.
It's a concentrated, seasonal flow of travellers between two countries, reached through a distribution channel that already exists in Pakistan. Let's talk about capacity.
Contact us
Pilgrim, travel operator or network partner, tell us who you are and we'll take it from there.
Makkah is two hours behind Lahore.
WhatsApp opened with everything filled in. Press send there and it reaches the CielTel team.